We are committed to protecting your personal data and privacy. Personal data is any information that can directly or indirectly identify you, including your name and contact details. This Privacy Notice explains what information we may collect about you, or receive from you, when you use our services or this website, and how we treat this personal data. This Privacy Notice is subject to change depending on the data protection laws which are in force at any one time.
For the purposes of data protection legislation, Batt Broadbent Solicitors LLP is known as the “Data Controller”, and is therefore responsible for what happens to any information about you that is provided to us.
If you have any queries about this Privacy Notice or the use of your personal data please contact our Data Protection Officer who is one of our partners, Sue de Candole.
What personal data do we collect, and where do we keep it?
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Uses made of the information
We use information held about you in the following ways:
Disclosure of your information
We will never share your information with third parties without your consent unless a legitimate interest or legal obligation requires it for example:
We may disclose your personal information to third parties:
How do we protect your information?
We understand the importance of security and take appropriate steps to safeguard your personal data. Any electronic information is stored in a password protected database, which is stored on external servers hosted within the European Econonic Area (EEA). We regularly review our IT provision to ensure security and that what we have is fit for purpose. Our contracts with our IT providers contain stringent data protection provisions to ensure the highest level of security.
All staff who have access to the database are trained in how to use the information in a secure and sensitive way, and our policies on accessing information from other devices ensure that your information is as secure as it can reasonably be.
No data transmission over the internet can however be guaranteed to be 100% secure. So while we strive to safeguard your information, we cannot guarantee the security of any information you provide online and you do this at your own risk.
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Keeping your information up to date
It is important that you let us know about any change to your contact details. You can do so by contacting us at firstname.lastname@example.org
How long do we keep your information?
We are required by our professional obligations to retain some personal data for specified periods of time depending on the nature of the information. Further details are available on request from our Data Protection Officer. Every year we audit our filing systems and database to remove and update personal information in accordance with our data protection obligations.
You have a right to request the details of the personal data that we hold about you, and about how it is used. This type of request is knows as a “Data Subject Access Request”.
You also have the following rights:
If you would like to make any of the above requests, please contact our Data Protection Officer, Sue de Candole, in writing. Please note that we will be unable to restrict or erase personal data in circumstances where the law or our professional obligations do not permit us to do so.
Should you wish to complain about how we have used your personal data, please contact Sue de Candole in the first instance. Should we be unable to resolve your complaint you have the right to refer your complaint to the appropriate regulator which is the Information Commissioner’s Office (www.ico.org.uk).